1. Introduction

At CRO Lambent Pvt. Ltd (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, communicate with us, or use our services.

2. Information We Collect

We may collect the following types of information from you:

• Personal Information (e.g., name, email address, phone number, company details)
• Project-related data shared during service requests
• Usage data such as IP address, browser type, and pages visited

3. How We Use Your Information

We use the information collected to:

• Respond to your inquiries or service requests
• Provide project updates, testing outcomes, or consultations
• Improve our website experience and customer communication
• Send administrative emails or service-related notices

4. Data Sharing & Security

We do not sell, rent, or trade your personal data. Your information may only be shared with third-party partners involved in service delivery (e.g., certified testing labs), under confidentiality agreements.

All personal and project data is securely stored with appropriate measures to prevent unauthorized access, alteration, or disclosure.

5. Cookies & Tracking

Our website may use cookies to enhance user experience, analyze traffic, and support security. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You may also opt-out of receiving promotional communication at any time.

7. External Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their policies before sharing data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Please check back periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, you may contact us at:

Email: archana.prasad@lambentlab.co.in
Phone: +91 9810738661